The 5 best sim card for Italy – 2024 travelers guide

Are you about to embark on a journey to Italy? Do you want to own a SIM here? Whether you want to explore bustling cities or venture into the peaceful countryside, these 5 best sim cards for Italy not only provide connectivity but also reliable coverage, data plans The variety and convenience you need for a seamless Italian experience. Let’s take a closer look at these five exceptional options, ensuring you stay connected and make the most of your Italian holiday.

Is it necessary to buy a SIM card for Italy travel?

Buying a SIM card for Italy travel isn’t an absolute necessity but can be quite beneficial depending on your needs. If you require consistent and affordable access to data for navigation, communication, or online activities during your stay, purchasing a local SIM card can be highly beneficial.

However, if you have an international roaming plan from your home country that offers suitable data and call allowances in Italy without excessive fees, you might not necessarily need a local SIM card. It’s worth checking with your current provider to understand the terms of your plan and the potential costs for using your phone abroad.

Assess your data and calling needs, compare costs between local SIM cards, international roaming, or eSIM options, and consider the convenience factor before deciding whether to buy a SIM card for your Italy trip.

5 best SIM card for Italy 

1. TIM (Telecom Italia Mobile)

TIM Italy, previously a state-owned mobile operator, transitioned to private ownership through privatization. Presently, it stands as the second-largest mobile operator in Italy, maintaining a substantial lead over its competitors in terms of customer base, with approximately 30 million subscribers – about 10 million more than its closest rival. TIM operates on various frequencies:

• 2G: 900 MHz & 1800 MHz
• 3G: 900 MHz & 2100 MHz (scheduled to be phased out by June 2022)
• 4G/LTE: 800 MHz (Band 20), 1500 MHz (Band 32), 1800 MHz (Band 3), & 2600 MHz (Band 7)
• 5G NR: 3700 MHz (n78)
• VoLTE: Supported
• VoWiFi: Not supported

What I like:

• They provide a range of data plans suitable for tourists, catering to various data usage needs and durations of stay. At TIM stores, they offer a Tourist SIM card named TIM Tourist, priced at 24.99 EUR (formerly 20 EUR). The TIM Tourist SIM includes 50 GB of data, 13 GB of EU/EEA data, unlimited chat data, and 200 local/international minutes for a duration of 30 days.
• Additionally, TIM provides specially discounted monthly plans designed specifically for individuals who are under 25 years old. This unique offering caters to the needs of younger users, ensuring affordability and accessibility to high-quality telecommunication services.

What I don’t like:

• Possible language barriers: While stores are widely available, communication might be challenging if you don’t speak Italian fluently, affecting your understanding of plan details or support.
• International calling rates: While local rates might be reasonable, international calling rates from TIM SIM cards might still be relatively high, especially compared to specific international calling packages offered by some carriers.

With the TIM card, many people, including me, exclaimed that when buying it, don’t expect anyone to speak English, most store employees speak the local language. This is also the thing I don’t like the most, you should consider this before buying this SIM.

2. Vodafone Italy

Next in this list of 5 best sim cards for Italy is Vodafone. Vodafone Italy ranks as the third-largest mobile operator in Italy, previously holding the position of the second-largest operator until the merger of Wind and Tre (3) Italy into Wind Tre. Known for its exceptional network performance, Vodafone stands out as the mobile operator with the most robust overall (4G/LTE) network performance in Italy. Vodafone operates across the following frequency bands:

• 2G: 900 MHz & 1800 MHz
• 3G: Not applicable – repurposed for 4G/LTE and 5G NR
• 4G/LTE: 800 MHz (Band 20), 1800 MHz (Band 3), 2100 MHz (Band 1), & 2600 MHz (Band 7)
• 5G NR: 3700 MHz (n78)
• VoLTE: Supported
• VoWiFi: Not supported

What I like:

• Vodafone is a preferred choice for expatriates like me seeking an Italian SIM card due to its exceptional global coverage and services, which extend to rural Italy with 5G coverage. Additionally, Vodafone provides customer support in English, catering to international users. I highly recommend this provider because it makes my communication easier and faster.
• At Vodafone stores, you can purchase a Vodafone SIM card for 10 EUR, which includes 5 EURO credit upon activation. Unfortunately, the Dolce Vita Tourist SIM card is no longer available. However, at (Rome) Leonardo da Vinci–Fiumicino Airport (FCO), there are higher-priced plans available for purchase.
• Vodafone offers enticing options for bundling home broadband with your mobile SIM, presenting excellent deals for combined services. Furthermore, they provide discounted monthly plans designed specifically for individuals under 25 years old, ensuring affordability and tailored services for this demographic.

What I don’t like:

• Possibly high prices: Some plans might be relatively more expensive compared to other providers, especially for international services or data usage.
• SIM swapping limitations: Regulations might limit changing SIM cards or phone numbers, which can make it challenging to switch plans or set up new services.

Travel sims usually have usage times, including Vodalfone. You should note that inserting the SIM card will activate the usage date. Therefore, only when you arrive at your destination will you install it into your phone. Although this is quite inconvenient, it will rationalize your budget.

3. WindTre

Wind and Tre were major mobile players in Italy. After merging into Windtre, they became the country’s largest operator, surpassing TIM Italy and Vodafone Italy in customers. Moreover, Windtre claimed the title of the fastest mobile download speeds, particularly in 4G/LTE connections, solidifying its dominance in Italy’s telecom market.

• Wind Tre operates on the following frequencies:
• 2G: 900 MHz & 1800 MHz
• 3G: 900 MHz & 2100 MHz (Phasing out by June 2022)
• 4G/LTE: 800 MHz (Band 20), 1500 MHz (Band 32), 1800 MHz (Band 3), & 2600 MHz (Band 7)
• 5G NR: 1800 MHz (n3), 2600 MHz (n7), & 3700 MHz (n78)
• VoLTE: Supported
• VoWiFi: Not supported

What I like: 

• Windtre boasts the most comprehensive coverage among the four primary networks in Italy. Their plans are priced between €12.99 and €39.99 per month and encompass a wide array of services, including broadband and mobile package plans. 
• Moreover, Windtre extends discounted monthly plans specifically tailored for individuals under 30 years old. This special provision caters to the younger demographic, offering them cost-effective options while ensuring access to top-notch telecommunication services across Italy.

What I don’t like: 

• Network issues: While coverage is generally good, some users have reported occasional network issues or inconsistencies, especially in more remote or less populated areas.
• Customer service: Some customers have reported mixed experiences with WindTre’s customer service, citing occasional challenges in issue resolution or support. Actually, when I got to the store, the salesperson was very unfriendly and unhelpful. It sounds like: it’s your problem, I don’t care. He certainly knew I was a tourist, but he wasn’t very supportive. It is also possible that this situation only occurs in some stores, not all. This type of SIM is fine, you can still consider it.

4. Fastweb

Fastweb is also one of the best sim cards for Italy. Although its 5G NR coverage isn’t fully nationwide, you’ll have access to 2G, 3G (for now), and 4G/LTE roaming through the WindTre network.  Fastweb operates with these frequency bands:

• 2G: Not applicable – not previously available (utilizes Wind Tre’s network)
• 3G: Not applicable – not previously available (relies on Wind Tre’s network, although it’s being phased out)
• 4G/LTE: Not applicable – not previously available (relies on Wind Tre’s network)
• 5G NR: 3500 MHz (n78)
• VoLTE: Supported
• VoWiFi: Not supported

What I like:

• Fastweb specializes in offering plans tailored toward heavy data usage. These plans often provide substantial data allowances at competitive rates, ideal for users who require extensive internet access.
• They typically offer attractive data packages that cater to users needing significant data for browsing, streaming, or other online activities, ensuring cost-effectiveness for heavy data users.
• Fastweb generally provides good network coverage in urban areas and popular tourist destinations across Italy, ensuring reliable connectivity in cities.

What I don’t like:

• Fastweb offers SIM cards at a cost of 5 EUR, available for purchase at Fastweb stores. However, it’s important to note that acquiring a plan or performing a top-up of at least 15 EUR is a prerequisite to obtaining this SIM card. Notably, Fastweb SIM cards are not retailed at Rome’s Leonardo da Vinci–Fiumicino Airport (FCO).

I bought a Fastweb in Italy. The seller was very good, we communicated in English and Italian. He inserted the SIM into my phone. It works fine. But then I realized no credit/no data. The salesperson said “you need to pay more and there were a bunch of problems after that. I had the worst customer service experience ever.

Consider exploring a travel eSIM option for Italy, which can sometimes offer more cost-effective solutions compared to purchasing a SIM card directly from Fastweb. In my Italy eSIM buying guide, I delve into an analysis of different eSIM options provided by various eSIM providers that I’ve extensively tested worldwide. You can learn more here! ( dẫn link).

5. Lycamobile

Lycamobile is the last of these best sim cards for Italy. Lycamobile is famed for its low-cost international call rates and operates in multiple European countries, Australia, South Africa, Tunisia, Uganda, and the United States, offering affordable communication options across these regions. Here are the data-featured prepaid plans offered by Lycamobile, listed with their prices in EUR (Euro):

• National Bundles (combo)
• International Bundles (combo)
• Monthly Plans (combo)
• Data Bundles

What I like: 

• Lycamobile offers SIM cards available at various price points: 5 EUR, 10 EUR, or even for “free” when purchased with a plan, which ranges between 6.99 EUR, 9.99 EUR, 11.99 EUR, and 14.99 EUR. These SIM cards can be obtained from authorized Lycamobile resellers, including grocery stores, gas stations, and electronic shops.
• Lycamobile typically offers customer support in multiple languages, beneficial for international travelers who might require assistance in their preferred language.

What I don’t like: 

• Coverage limitations: While Lycamobile has reasonable coverage in urban areas, there might be coverage gaps or network issues in remote or less populated regions of Italy.
• Data speeds: Some users have reported slower data speeds compared to other carriers, impacting the overall internet experience, especially during peak usage times.

I can enjoy unlimited international calling to another Lycamobile number without paying fees, but this is only valid when both numbers are out of Lycamobile’s coverage area. Calls to 900 numbers are not included in the plan.

Buying a SIM card: What’s to consider?

When buying a SIM card, especially for travel, consider the following factors:

• Coverage: Check the coverage of the SIM card provider in the areas you’ll be visiting in Italy. Some providers might have better coverage in certain regions or cities.
• Data plans: Assess your data needs. Determine how much data you’ll require for browsing, navigation, social media, etc. Choose a plan that suits your usage to avoid overpaying for unused data or facing additional charges for exceeding the limit.
• Compatibility: Ensure your phone is unlocked and compatible with the network frequencies used in Italy. Different carriers use different technologies (GSM, LTE,…), so verify compatibility for seamless usage.
• Cost: Compare prices of various SIM card options. Consider not just the initial cost but also any activation fees, top-up fees, and charges for calls, texts, and data usage.
• Customer support: Look into the customer service and support provided by the carrier in case you encounter any issues during your stay.

Consider these factors to select the best SIM card for Italy that fits your requirements for connectivity, cost-effectiveness, and convenience during your travel.

Where to buy a SIM card in Italy?

In Italy, you can buy SIM cards from various places:

• Airport: Most major airports in Italy, like Rome Fiumicino Airport or Milan Malpensa Airport, have kiosks or stores where you can purchase SIM cards upon arrival.
• Mobile carrier shops: Visit official stores or authorized retailers of Italian mobile carriers like TIM, Vodafone, WindTre, or others. These are commonly found in city centers or shopping areas.
• Convenience stores: Some convenience stores or supermarkets might sell prepaid SIM cards, making it convenient to grab one during your stay.
• Online: Some providers offer online purchase options, allowing you to order a SIM card in advance and have it delivered to your accommodation or pick it up at specific locations.
• Tourist information centers: Certain tourist information centers might offer SIM cards or guide you to nearby shops where you can purchase one.

Before buying, ensure you have your passport as identification, as it’s often required when purchasing a SIM card in Italy due to registration regulations. Additionally, inquire about the available plans and choose one that best suits your needs.

FAQs

1. Can a foreigner buy a SIM card in Italy?

Yes, foreigners can buy a SIM card in Italy. However, there are certain regulations in place that may require you to provide identification, typically in the form of a passport. When purchasing a SIM card in Italy, be prepared to present your passport as part of the registration process. This is a common practice to comply with local regulations and ensure that the SIM card is registered to a specific individual.

You can buy a SIM card at various locations, including airports, mobile carrier shops, convenience stores, and even online. Make sure to inquire about the available plans, coverage, and any specific requirements during the purchasing process. Keep in mind that unlocking your phone before your trip is essential to use a different SIM card while in Italy.

2. Do you need an ID to buy a SIM card in Italy?

Yes, in Italy, you typically need to present a form of identification, such as a passport, when purchasing a SIM card. This identification requirement is part of the registration process mandated by Italian regulations. Providing your passport information ensures that the SIM card is registered to an individual.

When you visit a store to buy a SIM card in Italy, carrying your passport is advisable to comply with these identification requirements. It’s a standard procedure aimed at regulating the usage and ownership of SIM cards within the country.

3. Do you need a passport to buy a SIM card?

Yes, in Italy, you typically need to present a valid form of identification, and a passport is commonly accepted, to purchase a SIM card. This identification requirement is part of the registration process mandated by local regulations. It ensures that the SIM card is registered to an individual, and presenting a passport is a standard practice to comply with these regulations when buying a SIM card in Italy.

While a passport is the most widely accepted form of identification, some vendors might accept other government-issued IDs with a photo and personal details. However, carrying your passport when purchasing a SIM card is generally recommended to ensure compliance with the identification requirements.

Wrap up

Having a reliable SIM card in Italy can greatly enhance your travel experience, ensuring seamless connectivity for a variety of purposes. Whether you’re finding your way to your hotel in Italy, finding top-rated restaurants, or planning a tour of the city, this list of best sim cards for Italy will provide peace of mind throughout your trip.

However, you know, the process of finding a local store to buy a SIM can be quite difficult for you. Why not use eSIM instead of SIM? They are easy to find, easy to install, easy to use and much more convenient! It’s time for you to experience the convenience of Esimwise’s eSIM so you can immerse yourself in the countryside or cityscape without unnecessary worries about connectivity or navigating unfamiliar terrain.