Shipping Policy

Estimated 8 minute read | Updated 28/02/2024, 3:23 AM Hanoi

Shipping Policy

– Upon successfully completing your order and payment with eSimWise, we will deliver the eSIM to your designated email address within 15 minutes at most.

– Should there be any unexpected delays in delivering your eSIM or providing our service, eSimWise will immediately notify you and offer the option to cancel your agreement if desired.

Shipping rates are

Freeshipping for all esims products

Order changes

Once an eSIM order is created, refunds cannot be processed. Please read our Refund policy.

ESim(s) not received

As the eSIM is dispatched via email, it’s crucial to provide an accurate email address to ensure prompt receipt. If you haven’t received any communication from eSimWise within 5 to 15 minutes following your payment, please reach out to our Customer Support.

Contact information

Phone: +1 (812) 648 4444

Email: [email protected]

Address: 8 THE GREEN STE B, DOVER, DE 19901, USA