We’re here to help

If you have any questions about your ESIMWISE eSIM, you’ll find your answer here. You can also reach us on online chat.

Can I use eSIM and physical SIM at the same time on a Samsung device?

Can I move from an eSIM to physical SIM?

Will a ESIMWISE eSIM work if my phone is locked to another network?

Can I install another new eSIM QR code when my current eSIM Bundle is in use?

Can I remove eSIM data plan earlier before eSIM data bundle expiration date?

Can I scan the same QR code that already installed with other Mobiles?