How to reactivate eSIM? A Step-by-step guide for beginners

By: Gordon Robert

29 December 2023

Ever found yourself in a situation where your eSIM suddenly goes inactive, leaving you disconnected and frustrated? I have all been there. The assumption that reactivating an eSIM is a complicated process often leads me to contact my phone carrier, only to be met with busy lines. 

Faced with this challenge, I took matters into my own hands and successfully reactivated my eSIM by navigating through my phone’s settings. Actually, I have succeeded. 

In this guide, I will share the simple steps on how to reactivate eSIM. Therefore, you can do it yourself at home without spending time seeking help. 

How to reactivate eSIM on iPhone?

how to reactivate esim
Make sure your iPhone is connected to Wi-Fi or a cellular network when trying to reactivate your eSIM. Credit: The Jarkatar Post

The process for reactivating an eSIM on your iPhone depends on why it’s deactivated and how you want to reactivate it. Here are a few options to consider:

Reactivating a deactivated eSIM profile

If your eSIM is simply switched off and you want to turn it back on, follow these steps:

  • Go to Settings > Mobile Data.
  • Tap on the eSIM profile you want to reactivate.
  • Toggle the switch next to “Turn On This Line” to ON.

Reactivating a deleted eSIM profile

If you accidentally deleted your eSIM profile, you’ll need to contact your carrier to get it re-provisioned. They can provide you with a new QR code or activation details to download the profile again. Once you have the new information, follow these steps:

  • Go to Settings > Mobile Data.
  • Tap on “Add Cellular Plan”.
  • Choose “Scan QR Code” or “Enter Manually” depending on your carrier’s instructions.
  • Scan the QR code or enter the activation details provided by your carrier.

Reactivating an eSIM after network reset

If you performed a network reset on your iPhone, all eSIM profiles will be removed. To reactivate them, you’ll need to follow the steps above based on whether they were simply deactivated or deleted.

Reactivating eSIM after updating carrier settings

Sometimes, updating your carrier settings can temporarily deactivate your eSIM. In most cases, it should automatically reactivate within a few minutes. If it doesn’t, try restarting your iPhone. If that still doesn’t work, contact your carrier for further assistance.

How to reactivate eSIM on Android?

how to reactivate esim
Reactivation options might vary slightly depending on your specific Android device model and carrier. Credit: aloSIM

Here is how to reactivate an eSIM on Android:

Check for a simple deactivation

  • Open Settings > Network & internet > SIMs.
  • Locate the eSIM profile you want to reactivate.
  • If it is simply deactivated, toggle the switch next to it to ON.

Re-download a deleted profile

  • If the profile is missing, tap “Add mobile plan.”
  • Choose “Download a SIM instead.”
  • Scan the QR code provided by your carrier when you first activated the eSIM.
  • Follow the prompts to complete the download and activation.

Contact your carrier for assistance

If you cannot reactivate the eSIM yourself, contact your carrier via hotline for help. They can provide you with instructions or re-provision the eSIM remotely.

Wrap up

To sum up, the process of how to reactivate eSIM is straightforward. With these steps, you’re now equipped to tackle any eSIM reactivation challenge with confidence. Go forth, download, scan, and enjoy the seamless connectivity this technology offers. 

Finally, if you find this article helpful, please like and share it with your friends. Thank you for reading. 

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